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Types of Communication

Communication in e-commerce encompasses various types of interactions and channels used by businesses to engage with customers, partners, and stakeholders in the online marketplace. Each type of communication in e-commerce serves a specific purpose, and a well-rounded strategy combines these elements to provide a seamless, informative, and engaging experience for customers and partners in the online marketplace.

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Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the European Education and Culture Executive Agency (EACEA). Neither the European Union nor EACEA can be held responsible for them.